Lady Gaga apologises for how her beauty brand treated influencer Golloria

In her caption, she wrote that no brand is bigger than the program and told Haus Labs to "do better."Golloria later said Haus Labs asked her to take down the video because the product was under embargo.On Thursday, Gaga, 40, then shared a statement from Haus Labs on Instagram.

She confirmed the team asked Golloria to remove the post because of the embargo.

She said the way the company first handled the feedback "was wrong" and that the team wants to take full responsibility.Gaga also said launching with limited shades was the wrong decision.

She said the way Golloria was treated was unkind and not how any customer should be treated.Because of Golloria's feedback, she said, the brand paused the launch to build a more inclusive shade range.

It also held internal talks to stop this from happening again."I truly apologize to Golloria and the community for where we fell short," Gaga wrote.

"You were 100% right." She added, "Personally, I will see to it."Gaga said the bronzer will launch soon with 11 shades for a wide range of skin tones.

She ended the statement by saying, "We love you, and we are sorry." Lady Gaga apologises for how her beauty brand treated influencer Golloria October 2, 2026.